Hi there 👋
To recover your transaction history from your Ledger follow these steps!
It is important that you import your Ledger data to obtain correct information to establish your documents.
💡 The Ledger files contain the times in UTC (Greenwich) mode but we display the times in Waltio in French time which is UTC+2.
Step 1 : Connect to your Ledger interface via Ledger Live (the desktop application). This is not possible from a mobile phone.
Step 2 : Click on "Settings" / "Parameters" then on "Accounts", "..." and "Export operation history"
Select the accounts for which you wish to obtain the transaction history:
Click "Save" to have your history downloaded automatically.
Step 3 : All you have to do is upload your file to Waltio.
⚠️ Opening and saving a CSV file can sometimes modify it's structure, thus blocking automatic lecture by our program. Once files from Ledger files are downloaded please, do not open them or modify their names so that we can read it correctly !
⚠️ Ledger sometimes delays deposits or withdrawals by a few minutes, which in this case will create a warning. In the case of a deposit on Ledger from Binance for example, the deposit must of course be after the withdrawal on Binance. If this is not the case, it is then necessary to shift a few minutes to reverse the transactions.
⚠️ If you have imported transactions from a public key (Ethereum, Bitcoin, etc.) on Waltio and a file from Ledger Live, there is a good chance that certain operations are present in both transaction histories! This will therefore create duplicates (easily identifiable by looking at your stock card) that you will have to manually delete so that your capital gains calculation is correct.
⚠️If you have problems on Ledger, it's probably due to duplicates between your APIs and your Ledger file. We invite you to only download a ledger file with accounts not returned by API.
To Delete a transaction manually - in Step 2. My Transactions (at the top of your screen) click on the transactions in question and click on the trash can.