Hi there πŸ‘‹

πŸ’‘ Following your many feedbacks for the addition of the Crypto.com API, we have started working on it. However, we run into two issues when adding this API connection:

  • The exchange's API only imports trades from the last 6 months

  • Deposits and withdrawals are not retrieved by API

Considering these limits, we will not be able to offer an API for the crypto.com exchange platform in the short term πŸ˜• We apologize for this inconvenience and we have approached their service to move the matter forward without having a feedback at the moment πŸ™

πŸ“« We recommend that you contact them to let them know of your difficulties regarding the recovery of your data. Indeed, we are convinced that if this API request comes from their customers, it will be prioritised.

πŸ’‘ If you want to download your transactions from the Crypto.com mobile app, please follow this tutorial.

πŸ’‘ If you want to download transactions related to your Crypto.com credit card, please follow this tutorial.

Regarding the Crypto.com exchange we support the following files:










πŸ’‘ Rebate Amounts are only taken into account in the form of "deposits".

⚠️ The files REQUEST.csv, SUMMARY.csv & SPOT_ORDER.csv are not necessary.

⚠️ REQUEST.csv, SUMMARY.csv & SPOT_ORDER.csv files are not required.

⚠️ Crypto exchange (or platform) transactions: Syndicate.csv and Signupbonus.csv are not supported. Transactions have to be added manually πŸ˜”

To retrieve your crypto transaction history through the exchange follow these steps:

Step 1: From the home page, go to "Wallet" then "Spot"

Step 2: Click on β€œTransaction History”

Step 3 : Cliquez sur "Exporter l'historique"

A window opens: Choose "Deposits" then "Withdrawals"

πŸ’‘ It will be necessary to create a file for deposits and a file for withdrawals.

Step 4: Choose the desired time frame.

πŸ’‘ We advise you to proceed by range of 6 months.

Step 5: Select the desired cryptos

πŸ’‘You can choose up to 5 cryptos per report. If you have 5 or less, check the β€œSelect all” box.

Step 6: Click "Export to CSV"

πŸ’‘ You will find the file in the "Export history" tab

Then download it

Step 7: Find your "Order History"

Go to "Orders" then "Spot" then "Order history" and click on "Export history".

Step 8 : Download your "Order history"

Choose "Main Wallet - Order History" and a date range.

πŸ’‘ We advise you to proceed in 6-month increments.

πŸ’‘ In order to have a correct calculation of capital gains, it is necessary to take into account all transactions since your first transaction carried out on the account.

⚠️ Opening and saving a CSV file can sometimes modify it's structure, thus blocking automatic lecture by our program. Once files from Crypto.com files are downloaded please, do not open them or modify their names so that we can read it correctly !

Thank you.

Step 9: Click on "Export to CSV format"

Step 10: Upload the file to Waltio.

If you have any other questions, do not hesitate to contact us via the Chatbot just at the bottom right of your screen! πŸ’¬

Waltio's Team.

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